Buying a commercial carpet is a considerable investment. However, you may not realize it until you get a new one for your facility. As a property owner or manager, you have to get the most out of that investment. Therefore, you have to ensure your carpet holds up and looks good, 5, or even 15 years down the line. Ideally, the traffic your carpet gets will play a great role. Also, how well you take care of it does matter. These are factors to consider when hiring a carpet cleaning company.
Carpet Cleaning Method
You should note that various commercial carpet cleaning services use different carpet cleaning methods. However, all these methods are not made equal. In fact, the use of the wrong method may cause damage to the carpet. For instance, the dry powder method can create yellow spots. On the other hand, extraction can result in the degradation of the carpet’s construction. There are even methods that can void manufacturer warranties.
Carpet Cleaning Chemicals
Nowadays, there are thousands of chemicals used to clean commercial carpets. As you know, chemicals react in different ways with whatever they come in contact with. Therefore, using the wrong chemicals for your carpet can cause extensive damage when applied regularly over time. For instance, chemicals with high alkaline content or optical brighteners can cause fading, discoloration, or yellowing.
Cleaning Expertise
Cleaning equipment is only as useful as the people using it. In fact, if people cleaning your commercial carpets do not understand how the chemicals affect different carpet types, your carpet may get damaged. For instance, unskilled technicians can leave excess chemical residue or water on your carpet. Unfortunately, this may result in microbial growth, stains reappearing, and even breakdown of the carpet in the long-term.
Value-Added Services
Although equipment and methods do vary, every cleaner will uniquely clean your carpet. Check whether the company you hire offers an extra value that sets it apart. The extras a cleaning company offers can make a huge difference. For instance, some companies apply a fiber shield whenever they clean your carpet to protect it from future staining.
Customer Care
This is an important consideration with any given cleaning company you want to hire. Look at the level of customer care it offers. Sometimes, you may not know this until you have worked with a particular company. However, you can get a sense of the company’s passion and commitment for the job upfront.